Difficult People (WEBINAR)

There is a science and a set of skills for:

► Getting people to respect your authority
► Becoming a strong, assertive leader that employees respect, without becoming an authoritarian jerk that they resent
► Eliminating unacceptable behavior such as arguing, insubordination, backtalk, and outright defiance
► Correcting people without demoralizing them
► Eliminating destructive behavior (like malicious office gossip) that kills company morale

It’s not about disciplining people. It’s about effectively setting, communicating, and enforcing healthy boundaries.
It’s not about being mean or even tough. It’s about being clear.