Customer Service Lunch & Learn
Date and Time
Thursday Sep 24, 2015
11:00 AM - 1:00 PM CDT
Thursday, September 24, 2015
11:00 a.m. - 1:00 p.m.
Location
Roy Schmidt Honda Training Room
1705 W Fayette Avenue, Effingham
Fees/Admission
$18/person
Lunch provided
Contact Information
Becky Brown
Send Email
Description
"Customer Service: Customer Expectations, Employee Perceptions and Roles - How do we brdige the gap?"
Learn how First Mid-Illinois started the process of developing a Customer Service Policy including the survey, standards, review process and how it has had a positive impact on their business
Presented by:
Mandy Lewis,
Senior Vice President, First Mid-Illinois Bank & Trust
Printed courtesy of www.effinghamcountychamber.com – Contact the Effingham County Chamber of Commerce for more information.
903 North Keller Drive, Effingham, IL 62401 – (217) 342-4147 – chamber@effinghamcountychamber.com