Tuesday Sep 25, 2018
Tuesday, September 25, 2018 Hampton Inn & Suites (**Note location) Register Before 9/18: After 9/18:
Angie Lidy Subject Matter CoveredEvent Sponsors
Date and Time
8:30 AM - 11:30 AM CDT
8:30- 11:30amLocation
1305 N Keller Drive, EffinghamFees/Admission
$109.00 per person
$99 per person for group of 5 or more
$129.00 per person
$119.00 per person for group of 5 or moreWebsite
Contact Information
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Description
* Get ready for the turbulent change
* Stay motivated
* Understand the Vitamin E's of life:Effort, Enthusiasm and Excellence
* Know who really signs your paycheck
* Make a great first impression
* Build and maintain a positive attitude
* Communicate respect to every customer
* Remember and use customer names
* Personalize your service
* Listen effectively
* Turn irate customers into the best customers
* Overcome stress and burnout
* Eliminate the word "just" -- take pride in your job!
